Technical Support
Technical Support/Returns For technical support or to obtain a return material authorization (RMA), please contact Teledyne Energy Systems by e-mailing customer.support@teledynees.com or calling 410.891.2375. Prior to e-mailing or calling, please have the model and serial number of the system (typically located on a label attached to the gas system), recently recorded data, and a record of recent maintenance available. Companies on the distributor/representative list with an asterisk (*) can also be contacted for technical support.
Spare Parts Teledyne stocks a large quantity of frequently needed spare parts to ensure quick delivery. Purchasing direct from Energy Systems saves you time searching for a vendor and provides you with the confidence that the replacement part will be compatible with your system. The best way to ensure that parts for your system will be available when needed during maintenance is to retain a small stock of critical maintenance items at your facility. Please ask for a maintenance spare parts kit that includes commonly needed items to maintain your system. Contact a representative or distributor in your area (see list below) or contact Teledyne Energy Systems by e-mailing customer.support@teledynees.com or by calling 410.891.2375.
Representatives and Distributors
| Region | Name | Contact |
|---|---|---|
| China | *Teledyne Technologies International Corporation | Chen Lin (Larry) p. 011.86.21.5835.1569 f. 011.86.21.5835.1562 larry_chenlin@188.com |
| Denmark, Finland, Greenland, Iceland, Norway, Sweden | Metcon AS | Oeyvind Grothe p. 011.47.61.264904 f. 011.47.61.264710 ogrothe@online.no or info@metcon.no |
| India | *Sukan Engineering Private Limited | Ajay Popat Kashyap Davda p. 011.91.22.2823.5705/6/7 f. 011.91.22.2823.5708 sukan.engg@vsnl.com |
| Indonesia | *PT. Menamas | Bakti Luddin p. 011.62.21.7253666 f. 011.62.21.7206090 lsdptm@indo.net.id baktisl@pacific.net.id |
| Iraq | *North Shore International, Inc. | Edward Kezys p. 001.516.437.4740 f. 001.516.437.4742 ekezys@northshoreinternational.com |
| Israel | *International Process Controls Co. Ltd. | Zeev Rabinowitz Jake Weiss p. 011.972.3.5284233 f. 011.972.3.6290552 inpcjw@netmedia.co.il zeev.rabinowitz@inpc.co.il |
| Japan | *Moritani & Co., Ltd. | Norio Sakaguchi Shoichi (Sam) Itoh p. 011.81.3.3278.6201 f. 011.81.3.3278.6147 samito@moritani.co.jp |
| Phillipines | Junna Industrial Corporation | Lyonnel Quizon Lamberto C. Almeda, Jr. p. 011.632.563.55.08 f. 011.632.453.55.15 lyonell@junna.com lamberto@junna.com |
| Russia | ZAO PKF PromHim-Sfera | Yuri Korzhenkov p. 011.7.495.788.1585 f. 011.7.495.351.3876 Korzhenkov@promhim-sfera.ru |
| Saudi Arabia | *Yusaf Bin Ahmed Kanoo | Muzammil Ahmed p. 011.966.3.8471525 f. 011.966.3.8473420 muzammil@kanoosa.com pipjeddah@jed.kanoosa.com (Jeddah) or riyadhcomm@prime.net.sa (Riyadh) Syed Mujtaba p. 011.966.1.4914624, ext. 247 f. 011.966.1.4916315 syedmujtaba@ruh.kanoosa.com Web: www.kanoopip.com |
| South Korea | *Doojin Corporation | Y.G. Kwag p. 011.82.2.897.6161 f. 011.82.2.897.6151 doojin94@unitel.co.kr |
Jessica Sanders
Communications and Business Development Manager
email: busdev5@tbe.com
phone: 256-726-1385
